Returns & Exchanges
At Colbo, we strive for complete satisfaction with every purchase; however, if you are not entirely pleased, we accept returns on unworn, unwashed items with original tags within 14 days of delivery. Please note that certain limited-edition releases and sale items may be designated as final sale.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the return, your refund will be processed to the original payment method within 5-7 business days.